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ZENFUDOGOVERNING THE EDGE

PROFESSIONAL APPLICATION · SALES

ZenFudo
for Closers

The complete Method, then the eight Edges as they appear when you carry a number: the call after the loss, the win that taught the wrong lesson, the discount you always give, the buyer you decided about in March.

THE LAST DEAL DOES NOT GET TO DECIDE THE NEXT ONE.

And it is not always the last deal. It may be last quarter’s loss, a discount that worked three years ago, a Rule you learned from a former manager, or a Picture of buyers you stopped updating. The question is the same: does it deserve a say here?

$19.95Digital working manual · 45 pages
ZenFudo for Closers manual cover

WHO WE MEAN BY CLOSER

Anyone whose work ends with another person deciding.

Enterprise sellers and account executives. Business development. Advisors, brokers and recruiters. Sales leaders. If you carry a number, or the people who report to you do, this application means you.

WHAT THIS IS NOT

It is not a sales methodology.

ZenFudo will not teach you to prospect, run discovery, handle an objection or negotiate. You may already have a method for that, and you should keep it. This application is about the person running the method, and what the last deal is doing to the next one while you are not looking.

WHY SALES CHANGES THE PROBLEM

More Edges. Higher stakes. A verdict every week.

The more calls you make, the more opportunities the last one has to run the next one. The number makes sure there is always fresh evidence trying to become a conclusion about you.

ONE

Volume

The last call ends. The next one starts. Sales gives you dozens of Edges on a schedule you do not control.

TWO

Stakes

The next buyer cannot see where your last state came from. They only experience what it does to the call in front of them.

THREE

Scorekeeping

Few people in a building are graded that often, and nobody is more tempted to believe the grade.

EDGE 01 · CARRYOVER

Twenty minutes after the loss.

At 1:40, a $600,000 Corvid Health deal is lost. At 2:10, a warm $1.2 million Bright Harbor discovery call begins. The buyer on the second call was not on the first one.

The competitor’s pricing may contain a useful lesson. The loss, the verdict, and the urge to prove something do not earn authority merely because they happened twenty minutes earlier.

“That was Corvid. This is not.”

Take the lesson. Leave the verdict. Run the next call according to the buyer and the sales method you already use.

THE EIGHT EDGES IN SALES

Eight situations with names, dollars and a clock running.

Each case ends with a working, not a command. Your deal may need a different choice. The practice is the checking, not obedience to the example.

01

Carryover

Twenty minutes after the loss.

02

Interruption

The slump.

03

Failure

“I am losing my touch.”

04

Success

The 18 percent.

05

Decision

“Your competitor is 15 percent cheaper.”

06

Change

The champion is gone.

07

Person

The fifth procurement director.

08

Correction

“Your discovery is weak.”

THREE SALES TOOLS

Built for the gaps a closer actually has.

01

The Four Minutes Before the Call

Name what you are carrying. Identify who is about to receive you. Separate what is genuinely relevant from what does not belong to this buyer. State what the call is for.

02

The Lost-Deal Record

Write what actually happened, one lesson, the verdict trying to form, what should cross and what should not. Take the lesson. Leave the verdict.

03

The Discount Sheet

Write the objective before the number. Separate what the buyer actually said from the old answer you are tempted to reuse. Ask what evidence justifies a concession.

The Four Minutes Before the Call page from ZenFudo for Closers

WHY MICHAEL

I learned this in rooms where the number was on the wall.

My first jobs were selling in phone rooms. Magazines. Radio PSAs. Then timeshare tours, pre-IPO investments and precious metals. The next call came whether the last one went well or badly.

FROM SALES TO OPERATIONS

I kept putting myself back in the sales office.

Later, in hotels, I succeeded because of sales. In every freestanding hotel I ran, I moved my office into the sales office. That is where the pressure lands, and where you see what people carry from one deal into the next.

ZenFudo for Closers came from taking apart what the people who lasted in those environments were doing.

FOR ONE CLOSER

Start with the application manual.

The whole Method is taught from the beginning, then applied to eight sales Edges, three tools, seven days and a sales month of practice.

Buy the manual · $19.95
FOR SALES ORGANIZATIONS

Bring it to the room.

The keynote is built for a sales kickoff or national meeting. The half-day workshop teaches the Method in the first forty minutes, then works these cases and the team’s own cases in pairs and in the room.

WHAT WE CLAIM, AND WHAT WE DO NOT

No close-rate promise.

ZenFudo does not claim an effect on close rate, quota attainment, average deal size, discount depth, cycle length or any other sales number.

THE HONEST LIMIT

Keep your methodology.

ZenFudo does not claim to beat, replace or improve a sales methodology, training program or coaching approach. It gives you a clear Method for governing what the last deal is allowed to decide about the next one.

THE METHOD ITSELF IS FREE

You do not need this manual to have the Method.

Choose the application because sales is where you want more cases, tools and practice, not because something is missing from the free Method.

Get the Method free